Microsoft Exchange Server Tips & Tricks

iPhone setup for Exchange Activesync Email

Configuration of the Exchange Account on the iPhone

  • Tap Settings, then Mail, Contacts, Calendars, then Add Account, then Microsoft Exchange.

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  • On the next screen, enter your complete email address (alex.bishop@mycompany.co.uk),
    domain(mycompany), username (alexbishop), password (mydomainpassword), and a description (which may be anything you like). Ask your Exchange server adm
    inistrator if you are unsure of the domain. If you are unable to view your folder list, or unable to send or receive email, leave the domain field blank.

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  • Your iPhone (or iPod touch) will now try to locate your Exchange server using Microsoft’s Autodiscovery service. If the server cannot be located, the screen below is shown. Enter your front-end Exchange server’s complete address in the Server field (mailserver.mycompany.co.uk).
  • Your iPhone will try to create a secure (SSL) connection to your Exchange server. If you did not setup SSL, it will try a non-SSL connection. To override the SSL setting, go into Settings, then Mail, Contacts, Calendars, select your Exchange account, tap Account Info, then toggle the Use SSL slider to disable/disable SSL. After successfully making a connection to the Exchange server, you may be prompted to change your device passcode to match whatever policies may have been set on your server.
    phone_screen3
  • Choose which type(s) of data you would like to synchronise: Mail, Contacts, and Calendars. Note that by default, only 3 days’ worth of email is synchronised. To synchronise more, go into Settings, then Mail, Contacts, Calendars, select your Exchange account, and tap on Mail days to sync.

 

*Note that after configuring an Exchange ActiveSync account, all existing contact and calendar information on the iPhone or iPod touch is overwritten. One exchange account is permitted. Additionally, iTunes no longer syncs contacts and calendars with your desktop computer. You can still sync your iPhone wirelessly with MobileMe services.

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